Heating & Air Conditioning Service | Emerald Coast HVAC Repair

Google Rating

4.7

Based on 59 reviews

Mills Heating & Air

4.7

Pete Odom

23:05 05 May 20

Mill’s installed my heating and air unit in 2017. It has worked really well since. I recently noticed an intermittent problem and contacted Mill’s after normal working hours. They returned my call immediately and came out early the next morning. Scott was the technician and identified the problem. A replacement part was ordered and quickly installed. Everyone I spoke with at Mill’s was very professional and followed through as promised. I would definitely recommend Mill’s to anyone needing new heating and air or service to existing equipment. Pete Odom, Emerald Beach Resort

MattAndMistyAdventures Edmondson

20:02 03 Feb 20

Skip Fleming

19:06 21 Jan 20

great to see that there are still service companies that focus on on results and not just up-saleing their customers. the problem was fixed on the first call out. This was my first experience with Mills but I know I will call them the next time I need my heat pump serviced.. P.S. ask for Ross

Bob Keegan

20:25 29 Dec 19

This organization is first class and they DO stand behind their 100%satisfaction guarantee. I had several issues with my HVAC and they did everything to rectify the situation to my satisfaction.Thank you.

Phillip Ramsey

19:50 27 Nov 19

I had a situation and the Manager called me and addressed the situation and sent a technician out the same day. Everything has been resolved and the service is great!

Francisco Rivera

23:53 26 Nov 19

When Mills Heating & Air replaced my unit, they did a poor job and on top of that my unit was not done right. That photo is the inside part of the AC unit, and as you can see there black mold on it. I have to periodically open it up and clean it up with bleach and if you also notice. it's not easy to take the cover off because of the tubing routing. Your manager told me that they where going to make things right, well I'm STILL WAITING.

MARY JANE Kearney

13:49 07 Nov 19

These past seven yrs I have dealt with one company. I have lost confidence in this company. Since June I have had problems with my a/c. The solution offered were buy a wireless a/c, very expensive! I got smart, finally. I called Mills on Tuesday. Mr Harvell was here Wednesday afternoon and repaired my a/c in 30 minutes and cost $175. Mr Harvell was knowledgable, professional, easy to work with.I cannot say enough positive things about this company. Thanks so much for your willingness to help and then actually helping.Having problems , call Mills!!

Bobby Yawn

12:12 01 Sep 19

Carolyn Darfus

04:42 31 Aug 19

Our air conditioning went out a week after July 4th, couldn't be any hotter in FL but then. Our entire condominium complex, almost 500 condos, uses Mills Heating and Air. They were recommended to us as being new condo owners. We couldn't have been more happy with this company and especially our installers. Extremely courteous, hard working, and just "good guys". Along with a great price, I can't recommend this company enough. Thanks for "cooling us down"!!!

Paul M.

16:56 07 Aug 19

Brad Fletcher

13:53 04 Aug 19

It's a service. Prompt and reasonable.

Jeff Hyde

15:00 08 Jul 19

Gary Doyle

12:56 08 Jul 19

We had a recent service call with Mills, and the problem was resolved within three hours of our call, despite it being during 4th of July week. Terry Adkison, the service technician, did a great job at a reasonable price. Mills will now be our first choice for all of our heating and cooling needs. I highly recommend this company!

John Spaar

12:29 25 Jun 19

Called last night about having Mills give a quote on vacuuming and charging a brand new mini split. After he started to estimate a quote he stopped himself and said " I would be calling him with every little thing afterward" Then I explained that all the installation was done and just needed vacuuming, charging 4 more ounces , and starting it up. It was a Senville system designed for DIY. Mills asked me why I don't just do THAT myself. Of course I needed to remind him that adding R410a requires a licensed HVAC technician. He said, " Maybe I should have thought about that before I ordered the system. " How rude.When I got to work, I brought it up and one of my co-workers said he had called for a similar quote and was told 4000 dollars. Seriously.I would never recommend. Will make sure this gets posted.

Brad Roehrig

15:56 12 Jun 19

Wow, had Ben and Josh install a new HVAC and they were phenominal. The epitome of professionalism and expertise. True craftsman that answered all questions and their quality of work was second to none. When you need a new HCAC, Mill's is definately the place to go.

Vanessa Patterson

22:26 11 Jun 19

Absolutely fantastic!!! Paul saved the day with our ac issue. Professional, efficient, respectful, and most importantly....honest. A+ all the way.

Tony Thornton

18:01 07 Jun 19

Mills heating & air are great people they do what they say and they sell a great product .Paul the salesmen checks in on you after the job is complete make sure everyone is happy

Danielle Duque

17:15 05 Jun 19

Our landlord called out Mills when our A/C went out at our office. They were out in a very timely manner and Brett was very informative & knowledgeable. He also shared some tricks of the trade to help prevent the issue we had. As a service business owner, I really appreciated Brett's honesty and openness. From our communications, I believe Mills is an excellent honest company that reflects the integrity the service industry sometimes lacks but really needs. Thank you Brett!

Emil Friedauer

20:34 18 Apr 19

Alan of Mills H&A inspected our two systems today and it was the most thorough and complete inspection I've ever received. I requested Alan and Mills H&A for all future inspections. They are Top Notch and professional!

Destin Beach Getaway 106

16:01 20 Nov 18

Mills is beyond OUTSTANDING! The Customer Service Representatives are the BEST we have ever worked with. They go out of their way to ensure we receive the BEST service possible each and every time we call. We have a condo in Destin, but live in Atlanta, Georgia and they have always been quick to respond and ensured our guests were never inconvenienced. Richard, Allen, Terry, Megan and Jennifer are ROCK stars! Thank you for all of the years of EXCELLENT customer service - we would never rely on any other company for our HVAC needs.

Nathan Houlihan

20:33 17 Sep 18

Paul went above and beyond. I would definitely recommend this ac company to anyone. Small owned local business, that’s very fast, friendly, and just amazing in general. Paul was able to come out with in 2 hours of calling him just for a quote, but ended up helping us out immensely; had another company that came out and wouldn’t even trouble shoot the system, and told us it was going to be 6500$ for a new system, he was able to help us out for a hell of a lot less. Honest, Professional, friendly, and full of integrity and knowledge. Definitely will not use a different company while I live down here.

Lesley Long

18:12 10 Aug 18

I've done business with Mills for many years and they've always given me great service, but they've really gone above and beyond this summer! Not only did they respond quickly to troubleshoot and help me keep my old unit going as long as possible, but also provided a detailed assessment of my home to find the most affordable and efficient replacement unit. They managed to get right to me at their busiest time of the year and worked around weather issues to get the installation done quickly. I didn't get everyone's name that came to the rescue, but many thanks to Paul, Richard, Ross, and Terry. You guys are THE BEST!

Cheryl Trapnell

11:49 05 Jun 18

They did a great job installing the new HVAC system!! I've had the follow up already and they stood by the "free 1st tune up"! I live in a condo on the island and would highly recommend Mills for any of your HVAC needs!

Lindsey Tidwell

01:13 04 Jun 18

A Biek

16:08 02 Jun 18

Jennifer Cardwell

13:21 02 Jun 18

They were so nice and helpful, which was so important since I was trying to handle the air problem from a couple of hundred miles away! I would definitely call them again.

James Altamura

13:07 01 Jun 18

linda.nelson

16:08 31 May 18

We have been customers of Mills Heating & Air for many years and always get great service and prices. This is very important as we have Destin Getaways Vacation Rental Co. and buy many new AC units as well as repairs to all our condos and homes that we manage.

Dalton Fortney

13:45 31 May 18

The install crew was timely and made certain the units worked

RENTAL CHR

13:57 30 May 18

Maureen Jabaley

05:14 30 May 18

Paul and service reps at Mills are top notch. I will continue to refer Mills to others. Love my new A/c unit!!!

Jane Araguel

13:44 29 May 18

Andrew Hechinger

12:34 29 May 18

Jennifer Green

12:28 29 May 18

Tama Babcock

11:48 29 May 18

I would have given a five star rating had the one technician not treated me like I should have known what to do when they first installed the unit and there wasn't any cold air coming out. When I called this person was very rude. I told him "I'm not an A/C person, hence the reason I hired you and then you want to blame me because I'm not aware of how the unit works? They did fix the problem and the unit has been working fine. One would assume you'd insure the Freon had been turned on/tested before signing off on the job?????????

Dann Rojas

00:21 29 May 18

Susan Ashley

07:52 28 May 18

Chip Jervis

18:15 27 May 18

Maura Ghirardi

14:21 27 May 18

Matthew Olschlager

13:58 27 May 18

Mary Kay Raymond

13:29 26 May 18

Kim Randall

13:07 26 May 18

neil buckingham

12:16 25 May 18

Andree McDonald

22:44 24 May 18

Good people and very responsive!

Bob Frost

18:08 24 May 18

CJ Jackson

12:40 24 May 18

Pam Bordwell

21:46 23 May 18

Kelsey Protos

14:15 23 May 18

Daniel Dunes

12:39 23 May 18

Jessica Troxel

15:25 04 Apr 18

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Facebook Rating

4.6

Based on 34 reviews

Mills Heating and Air

4.6

James Curry

22:25 04 Apr 20

I received numerous estimates to replace my home HVAC. While they were not the least expensive, their people and equipment specified made me strongly consider them. It was learning of their previous generous contributions to Fresh Start for Children and Families in FWB that tipped the scale. No regrets - easy install and greatly satisfied!

Rodney L. Chandler

22:51 12 Oct 19

Mills came out with the same person who worked on our AC unit showing up before and he was familiar with the last time he visited over a year ago. He got right to work and came back to tell me our coils were rusted and needed replacing. He also checked and found out they were still under warranty and were replaced for free by the manufacturer. We had An-other company come out prior to connecting with Mills and were told we needed a new compressor and work for a total of over $4,000. (I have copy of invoice and estimate.) Something just didn't seem right so we called MIlls for another opinion.Ross, with Mills told us the compressor was good and all we needed was the new coils and a refill of Freon. The total cost was just over $1,000, helping us save over three grand. Ross, as a representative of Mills, talked straightforward, told us what we needed, was spot on and he and another guy had us chilling as soon as the new coils came in. (He rigged our unit so it would cool during the week we waited on the new coils to come in.)

Sharron Stephens

22:15 02 Oct 19

Mills Heating and Air is our go to company for anything doing with air and heating! They always go up and ABOVE for Fresh Start for Children and Families! Thank you Mills Heating and Air for all you do for us and our community!

Carrie Dowling

00:32 10 Jul 19

Prompt service and were able to immediately identify and repair the problem. Could not be more pleased!

Andrew Kratzer

00:08 08 Jun 19

Very satisfied with their quick response to a minor problem with the A/C.

Ryan W Houk

23:29 27 May 19

I had Mills Heating and Air replace my unit last year in January. Once the weather warmed up my 6 month old unit couldn’t keep up and was always 5-8 degrees hotter than the set temperature. Had them come out and the tech noticed that the installer did not close off a vent when they switched it from gas to electric so my unit had been sucking hot air from the outside for months. I asked the tech if that could’ve harmed my unit and he told me “well it’s not good for it.” Needless to say, my unit never got any better and they pretty much told me it’s not there problem. They supposedly had their tech get in my attic and said he saw some thin spots in insulation so that’s probably it. I’ve been in my attic multiple times and I can tell you it is not lacking insulation anywhere. So here I am again in May with my 1 1/2 year old unit not being able to keep my house cool. Don’t use Mill’s. They do not stand behind their warranty and products.

Mariah Reynolds

18:51 12 Apr 19

We had a faulty unit due to being incorrectly installed (not by Mills) and these guys have been so knowledgeable and honest about the options vs price to fix it, replace it, etc. In the past when we have had an issue they came and quickly fixed the issue with no issues, great customer service, polite , etc. IMO that’s hard to find and very appreciated. We will never use anyone other than Mills, as they are the BEST hands down.

Nate Houlihan

20:40 17 Sep 18

Paul was beyond amazing. Had another ac company come out and try to charge me over 6 grand. He was able to help us out for a lot less than that. Will not be using any other ac companies out here except mills.

Chris Sause

20:05 18 Jul 18

I highly recommend Mills Heating and Air. They are true professionals. Brad made himself available to quickly diagnose and thoroughly explain the problem/solution. Craig and Josh then masterfully executed the fix despite a few unexpected challenges while working in an extremely hot attic in mid July.

Wes McDaniel

21:39 02 Jul 18

HVAC system stopped working on 6/28 during this horrendous heat wave. Called Peadon AC who has installed and serviced our AC units for 20+ years. No tech available before 7/2, WHHATT? Called Mills who had done a small project for us in the past. Outcome? AC working within an hour and a half. Prompt, courteous and quality service. Mills is now our AC Team for our 2 homes. Job well done, Thanks!!!

Ted Paris

11:36 02 Jul 18

Chris did awesome job! Responded quickly and came back at 9:00pm to finish job!

Brenda Badenhop

13:21 22 Jun 18

Kimberly Cripes

00:39 12 Jun 18

Mills charge two thousand more than Tarpon Dock. I would not recommend this company

Vanessa Graff Ebner

19:12 18 May 18

This company is THE BEST! The girls in the office are so nice and caring! The service is excellent and their service Guys are polite and get the job done without any doubt!! I highly recommend them!

Reese Mills

22:31 11 May 18

I have been waiting all week for Total Air Care to show up from a work order called in last Friday. I called Mills AC today, who I wish had installed my new unit and they were at my house in 15 minutes tops! Brad cleared out the AC line and as always when dealing with them he was very professional. I can now sleep in cool temps again. #saynotototalaircare #totalairdoesnthonor their warranties...Thanks guys! This is why they get all my referrals for my vacation rentals.

Ann Ragsdale Braintwain

20:17 09 May 18

We had an excellent experience with Terry, our technician with Mills Heating & Air Conditioning this week. He handled the annual servicing of our unit. We have been very satisfied customers for about 30 years. We also are appreciative of the expertise & thoroughness of Richard, the service manager. Thank you Mills Heat & Air!

Betsy Kaye Byrd

01:03 02 Mar 18

Rebecca Houk

00:44 08 Feb 18

Very happy with our service. While we ended up having to have our unit replaced, Mills tried to help us get through the summer, while other companies told us our only option was a new unit. When we finally decided to replace it this winter, they were great!

Harvey McCain

22:07 03 Jan 18

Heat went out at our house and cold weather was coming this week, Brad dispatched Terry, Terry spent time to trouble shoot the problem, got us up with nice warm heat. What a great team, Brad and Terry are definite assets to the Mills team, thank you guys very much we could not be more pleased, they have my business if needed in the future.

Keith Larson

19:45 27 Nov 17

Once again, Mills came through for me. I was having issue with my A/C unit (the fan would not turn off) so I called on Mills and they sent a tech out he next day. Ross was our tech and he was super knowledgeable, polite and respectful of our home. He diagnosed the problem (bad indoor blower motor), found out it was still under warranty, ordered a new one and it was installed the next day. He was fast and efficient and saved me some money (with the warranty item). While he was there he checked my whole system and ensured everything was running smoothly. Hard to find these kind of guys these days. Call Mills - they have some good ones.

Jami Swift

20:57 13 Oct 17

Jennifer Vo

02:33 15 Jul 17

Leslie Townsend

01:49 29 Jun 17

Tim and his team were amazing! They made sure everything was done perfectly and in a very timely and professional manner. I highly recommend Mills!

Eydie Rogers Norris

00:43 05 May 17

Richard from Mills installed our original a/c 17 yrs when we built the house. He was very helpful and knowledgeable about a/c systems. Richard helped us select the best one for our house. When our a/c went out in March our first call was again to Mills. Paul came out to check the system, it was DEAD. Paul contacted Richard, who was out on medical leave, and Richard actually called and helped us select the new system. The new system was installed the next morning and you couldn't tell they had been here, very professional team. With employees like Richard and Paul why would you call anyone else. Bonus, our first electric bill after installation was almost 20% less than last month and the same month last year.

Courtney King Geiger

19:46 25 Aug 16

Mills came out and put in a new system at my home. They were reasonable in price, did great work, and delivered great customer service! The entire unit was installed in 4.5 hours and they fixed the air flow that was lagging In a couple of my back bedrooms. I HIGHLY recommend Jason Killion and his team to anyone needing help with air conditioning or heating!! Thank you guys for the great work!

Drew Geiger

19:45 25 Aug 16

From the time we called mills we were treated like we were part of their family. Jason was great during our estimate and continued to be great throughout the installation process. The team that came out to install was very professional and polite. We felt like there would be no other company to call when in need of any Ac repair or installation. Thank you guys for making it so easy and cold.

Linsey Evans

19:09 05 Aug 16

Cindy Schultz Chumbley

22:30 29 Jun 16

Midnight June 28th and we realize it is 80 degrees in the house. I called Mills the next morning and it was fixed by 12:30pm that day. The staff was great. The young lady who took my call and the 2 technicians. I know I will call Mills in the future and will recommend to everyone in the neighborhood.

Kelly Martin Bailey

21:57 08 Jun 16

They are so great to work with. They come out quickly and get the job done with no hassle! I wish more companies operated like this.

Carol Cross Boyd

21:08 19 Apr 16

I only wish we used Mills Heating and Air from the very beginning when we needed our A/C serviced. From the first person I spoke to on the phone to the service technician (Brett) I received courteous and professional service and would highly recommend them.

Ashley Haney Robley

00:41 30 May 15

Alan Bradley

14:37 24 Feb 15

Sarah Glesenkamp Stephens

01:47 06 Dec 13

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