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4.7

Based on 84 reviews

Mills Heating & Air

4.7

Wm Paul Smith

17:28 15 Jul 21

William Jenkins

13:01 19 May 21

I have used Mills twice for new AC units at my home as well as periodic repairs, and I have been pleased every time. Their prices are very competitive and their service is outstanding. They also have great "support" staff in the office that stay in contact and follow up during the process!

Jr Godfrey

16:04 09 May 21

Very good 👍 👏 👌

Penny Hamilton

15:09 03 May 21

Best company ever. Called Friday afternoon, they came right out my airconditioner was fixed by Monday afternoon. They ordered the part and got it fixed immediantly. The price was reasonable less than half of what Total Air Care wanted to charge me after 3 weeks of no one knew what they were doing except passing the buck. Mills gotten taken care of within a couple days. Thank you Mills Heating & Air.

James Fairhurst, Jr

21:33 12 Apr 21

Very satisfied with install and service. Customer service was very good. Would recommend to anyone.

Robert Miller

17:40 07 Apr 21

From the receipt if quote, to the end if the installation was 1 week. They replaced an old, 3 Ron package unit with a new one, and installed new supply and return ducts. Very pleased!

Admiral Cyber

21:33 06 Apr 21

Tammy Kimler

18:13 05 Apr 21

This is a great company to work with! They provided a competitive quote and they have great customer service! All the technicians we worked with were great! We had an issue with the AC and they sent a tech out on a Friday night to resolve it and then he took it one step further and fixed some stuff that they didn't necessarily have to. I would highly recommend this company!

Christie Burns

18:56 01 Apr 21

Chris Garner

10:43 24 Mar 21

I have a rental house and have used Mills a couple of times with no problems but I guess it's because there was never really an important issue - it was always small things that went wrong. Well let me tell you, if you have have problems with your A\C don't call MIlls. They are not only highly incompetent but they tried charging me twice for the same part. They are nothing but crooks!! Stay away!

Daniel Murphy

16:50 01 Feb 21

Dishonest management. I called to try and understand my bill because the charges didn't make sense to me. The first time I tried they said they would call back and never did. The second time they pretended to not know what i was talking about. Then they sent my bill to collections without explaining it to me.Based on my experience - this company is run by dishonest people who may try to overcharge you.

EMC

15:30 26 Jan 21

Ron Bragg

23:18 23 Jan 21

Very responsive, great price and cleaned up after!

Tom Riddens

16:00 24 Dec 20

Installed new HVAC units on first and 2nd floor

Kristal Bradley

20:48 22 Dec 20

Richard Martin

23:56 12 Dec 20

Greg Byrd is very knowledgeable about his products and knows what to recommend for your HVAC problems. Just tell him what your issue is and he can diagnose it and provide the solution!

Stephanie Martin

22:41 17 Nov 20

Always prompt when needing their services. When you live 9 hours away you are at the mercy of people you don’t know. Mills heating and air have always gone above abs beyond to help us out .

Sandi Hill

23:07 09 Nov 20

sheila mcccall

15:24 21 Sep 20

Rhonda Fry

15:09 21 Sep 20

Phailin Smith

19:31 17 Sep 20

My A.C. Unit went down due to Hurricane Sally. Had to have been the Electrical surges from the power cutting on & off.Last night I realized my house was not cold and I knew the AC had been running. I went to investigate & realized my Outdoor unit wasn’t running. (It has been the day before)I called this morning & they got someone out here by 2pm today.I probably lucked out because other people are out of power. But he fixed it !Fried wiring from an electric surge, my compacitor went out and he fixed another part.It’s already cooling In here.Mills Heating & Air has exceptional service and I highly recommend them to anyone.P.s. I purchased the system through Mills 3 years ago, they beat out 9 other estimates. I didn’t pick the lowest estimate, I picked the most reasonable price for the product plus the service that came with it.From the office staff, sales representative and service techs. They deserve 5 stars ! Exceptional service.

Angel Morrobel

12:28 07 Sep 20

Prompt, responsible. Good service.

Patricia Lemoine

01:23 04 Sep 20

Ramon Smith

17:10 24 Aug 20

Miller Epps

16:33 14 Aug 20

Pete Odom

23:05 05 May 20

Mill’s installed my heating and air unit in 2017. It has worked really well since. I recently noticed an intermittent problem and contacted Mill’s after normal working hours. They returned my call immediately and came out early the next morning. Scott was the technician and identified the problem. A replacement part was ordered and quickly installed. Everyone I spoke with at Mill’s was very professional and followed through as promised. I would definitely recommend Mill’s to anyone needing new heating and air or service to existing equipment. Pete Odom, Emerald Beach Resort

MattAndMistyAdventures Edmondson

20:02 03 Feb 20

Skip Fleming

19:06 21 Jan 20

great to see that there are still service companies that focus on on results and not just up-saleing their customers. the problem was fixed on the first call out. This was my first experience with Mills but I know I will call them the next time I need my heat pump serviced.. P.S. ask for Ross

Bob Keegan

20:25 29 Dec 19

This organization is first class and they DO stand behind their 100%satisfaction guarantee. I had several issues with my HVAC and they did everything to rectify the situation to my satisfaction.Thank you.

Phillip Ramsey

19:50 27 Nov 19

I had a situation and the Manager called me and addressed the situation and sent a technician out the same day. Everything has been resolved and the service is great!

Francisco Rivera

23:53 26 Nov 19

When Mills Heating & Air replaced my unit, they did a poor job and on top of that my unit was not done right. That photo is the inside part of the AC unit, and as you can see there black mold on it. I have to periodically open it up and clean it up with bleach and if you also notice. it's not easy to take the cover off because of the tubing routing. Your manager told me that they where going to make things right, well I'm STILL WAITING.

MARY JANE Kearney

13:49 07 Nov 19

These past seven yrs I have dealt with one company. I have lost confidence in this company. Since June I have had problems with my a/c. The solution offered were buy a wireless a/c, very expensive!I got smart, finally. I called Mills on Tuesday. Mr Harvell was here Wednesday afternoon and repaired my a/c in 30 minutes and cost $175. Mr Harvell was knowledgable, professional, easy to work with.I cannot say enough positive things about this company.Thanks so much for your willingness to help and then actually helping.Having problems , call Mills!!

Bobby Yawn

12:12 01 Sep 19

C Darfus

04:42 31 Aug 19

Our air conditioning went out a week after July 4th, couldn't be any hotter in FL but then. Our entire condominium complex, almost 500 condos, uses Mills Heating and Air. They were recommended to us as being new condo owners. We couldn't have been more happy with this company and especially our installers. Extremely courteous, hard working, and just "good guys". Along with a great price, I can't recommend this company enough. Thanks for "cooling us down"!!!

Paul M.

16:56 07 Aug 19

Brad Fletcher

13:53 04 Aug 19

It's a service. Prompt and reasonable.

Jeff Hyde

15:00 08 Jul 19

Gary Doyle

12:56 08 Jul 19

We had a recent service call with Mills, and the problem was resolved within three hours of our call, despite it being during 4th of July week. Terry Adkison, the service technician, did a great job at a reasonable price. Mills will now be our first choice for all of our heating and cooling needs. I highly recommend this company!

John Spaar

12:29 25 Jun 19

Called last night about having Mills give a quote on vacuuming and charging a brand new mini split. After he started to estimate a quote he stopped himself and said " I would be calling him with every little thing afterward" Then I explained that all the installation was done and just needed vacuuming, charging 4 more ounces , and starting it up. It was a Senville system designed for DIY.Mills asked me why I don't just do THAT myself. Of course I needed to remind him that adding R410a requires a licensed HVAC technician. He said, " Maybe I should have thought about that before I ordered the system. " How rude.When I got to work, I brought it up and one of my co-workers said he had called for a similar quote and was told 4000 dollars. Seriously.I would never recommend. Will make sure this gets posted.

Brad Roehrig

15:56 12 Jun 19

Wow, had Ben and Josh install a new HVAC and they were phenominal. The epitome of professionalism and expertise. True craftsman that answered all questions and their quality of work was second to none. When you need a new HCAC, Mill's is definately the place to go.

Vanessa Patterson

22:26 11 Jun 19

Absolutely fantastic!!! Paul saved the day with our ac issue. Professional, efficient, respectful, and most importantly....honest. A+ all the way.

Tony Thornton

18:01 07 Jun 19

Mills heating & air are great people they do what they sayand they sell a great product .Paul the salesmen checks in on you after the job is completemake sure everyone is happy

Danielle Duque

17:15 05 Jun 19

Our landlord called out Mills when our A/C went out at our office. They were out in a very timely manner and Brett was very informative & knowledgeable. He also shared some tricks of the trade to help prevent the issue we had. As a service business owner, I really appreciated Brett's honesty and openness. From our communications, I believe Mills is an excellent honest company that reflects the integrity the service industry sometimes lacks but really needs. Thank you Brett!

Emil Friedauer

20:34 18 Apr 19

Alan of Mills H&A inspected our two systems today and it was the most thorough and complete inspection I've ever received. I requested Alan and Mills H&A for all future inspections. They are Top Notch and professional!

Destin Beach Getaway 106

16:01 20 Nov 18

Mills is beyond OUTSTANDING! The Customer Service Representatives are the BEST we have ever worked with. They go out of their way to ensure we receive the BEST service possible each and every time we call. We have a condo in Destin, but live in Atlanta, Georgia and they have always been quick to respond and ensured our guests were never inconvenienced. Richard, Allen, Terry, Megan and Jennifer are ROCK stars! Thank you for all of the years of EXCELLENT customer service - we would never rely on any other company for our HVAC needs.

Nathan Houlihan

20:33 17 Sep 18

Paul went above and beyond. I would definitely recommend this ac company to anyone. Small owned local business, that’s very fast, friendly, and just amazing in general. Paul was able to come out with in 2 hours of calling him just for a quote, but ended up helping us out immensely; had another company that came out and wouldn’t even trouble shoot the system, and told us it was going to be 6500$ for a new system, he was able to help us out for a hell of a lot less. Honest, Professional, friendly, and full of integrity and knowledge. Definitely will not use a different company while I live down here.

Lesley Long

18:12 10 Aug 18

I've done business with Mills for many years and they've always given me great service, but they've really gone above and beyond this summer! Not only did they respond quickly to troubleshoot and help me keep my old unit going as long as possible, but also provided a detailed assessment of my home to find the most affordable and efficient replacement unit. They managed to get right to me at their busiest time of the year and worked around weather issues to get the installation done quickly. I didn't get everyone's name that came to the rescue, but many thanks to Paul, Richard, Ross, and Terry. You guys are THE BEST!

Cheryl Trapnell

11:49 05 Jun 18

They did a great job installing the new HVAC system!! I've had the follow up already and they stood by the "free 1st tune up"! I live in a condo on the island and would highly recommend Mills for any of your HVAC needs!

Lindsey Tidwell

01:13 04 Jun 18

A Biek

16:08 02 Jun 18

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