At Mills Heating and Air, we are committed to customer satisfaction! Read our recent Mills Heating and Air reviews below:
Mills Heating and Air is proud of our 5-star reviews. Thank you to our valued clients for their feedback.
Glenda Edwards – Miramar Beach
“After years of problems and sales pitches from another company – finally to find an honest and trustworthy company.”
Richard Martin
“Greg Byrd is very knowledgeable about his products and knows what to recommend for your HVAC problems. Just tell him what your issue is and he can diagnose it and provide the solution!”My A.C. Unit went down due to Hurricane Sally. Had to have been the Electrical surges from the power cutting on & off.
Phalin Smith
“Last night I realized my house was not cold and I knew the AC had been running. I went to investigate & realized my Outdoor unit wasn’t running. (It has been the day before)I called this morning & they got someone out here by 2 pm today. I probably lucked out because other people are out of power. But he fixed it! Fried wiring from an electric surge, my capacitor went out and he fixed another part. It’s already cooling In here. Mills Heating & Air has exceptional service and I highly recommend them to anyone. P.s. I purchased the system through Mills 3 years ago, they beat out 9 other estimates. I didn’t pick the lowest estimate, I picked the most reasonable price for the product plus the service that came with it. From the office staff, sales representatives, and also the service techs. They deserve 5 stars! Exceptional service.”
Pam Avera of Seaside Community Development Corporation:
“Always prompt when needing their services. When you live 9 hours away you are at the mercy of people you don’t know. Mills Heating and air have always gone above abs beyond to help us out.”
Stephanie Martin
“Mills Heating & Air has been maintaining my complex for eight years. During this time we have had the same techs. It’s amazing and also self-assuring to know that I have someone so familiar with the entire site equipment…It’s been my experience when I call Mills they come to our rescue…To summarize in three words: Professional, Reliable and Reasonable.”
Wm Paul Smith
17:28 15 Jul 21
William Jenkins
13:01 19 May 21
I have used Mills twice for new AC units at my home as well as periodic repairs, and I have been pleased every time. Their prices are very competitive and their service is outstanding. They also have great "support" staff in the office that stay in contact and follow up during the process!
Jr Godfrey
16:04 09 May 21
Very good 👍 👏 👌
Penny Hamilton
15:09 03 May 21
Best company ever. Called Friday afternoon, they came right out my airconditioner was fixed by Monday afternoon. They ordered the part and got it fixed immediantly. The price was reasonable less than half of what Total Air Care wanted to charge me after 3 weeks of no one knew what they were doing except passing the buck. Mills gotten taken care of within a couple days. Thank you Mills Heating & Air.
James Fairhurst, Jr
21:33 12 Apr 21
Very satisfied with install and service. Customer service was very good. Would recommend to anyone.
Robert Miller
17:40 07 Apr 21
From the receipt if quote, to the end if the installation was 1 week. They replaced an old, 3 Ron package unit with a new one, and installed new supply and return ducts. Very pleased!
Admiral Cyber
21:33 06 Apr 21
Tammy Kimler
18:13 05 Apr 21
This is a great company to work with! They provided a competitive quote and they have great customer service! All the technicians we worked with were great! We had an issue with the AC and they sent a tech out on a Friday night to resolve it and then he took it one step further and fixed some stuff that they didn't necessarily have to. I would highly recommend this company!
Sherry Reid
21:24 02 Apr 21
This company does not disappoint! Superior products, exceptional service. I would not hesitate to recommend Mill’s Heating and Air to anyone needing HVAC products and follow up check ups and service.
Christie Burns
18:56 01 Apr 21
Mary Florkiewicz Weeks
18:33 03 Mar 21
Very Professional. We needed a new air conditioner. They came evaluated our situation and had our new unit installed with a week.
EMC
15:30 26 Jan 21
Ron Bragg
23:18 23 Jan 21
Very responsive, great price and cleaned up after!
Tom Riddens
16:00 24 Dec 20
Installed new HVAC units on first and 2nd floor
Kristal Bradley
20:48 22 Dec 20
Richard Martin
23:56 12 Dec 20
Greg Byrd is very knowledgeable about his products and knows what to recommend for your HVAC problems. Just tell him what your issue is and he can diagnose it and provide the solution!
Stephanie Martin
22:41 17 Nov 20
Always prompt when needing their services. When you live 9 hours away you are at the mercy of people you don’t know. Mills heating and air have always gone above abs beyond to help us out .
Sandi Hill
23:07 09 Nov 20
Glenn Purvis
15:55 01 Oct 20
mills heating and air have competitive prices,they do good work,the unit better fits my home,summertime power bills were near $300 before now are $125-150.
sheila mcccall
15:24 21 Sep 20
Rhonda Fry
15:09 21 Sep 20
Phailin Smith
19:31 17 Sep 20
My A.C. Unit went down due to Hurricane Sally. Had to have been the Electrical surges from the power cutting on & off.Last night I realized my house was not cold and I knew the AC had been running. I went to investigate & realized my Outdoor unit wasn’t running. (It has been the day before)I called this morning & they got someone out here by 2pm today.I probably lucked out because other people are out of power. But he fixed it !Fried wiring from an electric surge, my compacitor went out and he fixed another part.It’s already cooling In here.Mills Heating & Air has exceptional service and I highly recommend them to anyone.P.s. I purchased the system through Mills 3 years ago, they beat out 9 other estimates. I didn’t pick the lowest estimate, I picked the most reasonable price for the product plus the service that came with it.From the office staff, sales representative and service techs. They deserve 5 stars ! Exceptional service.
Angel Morrobel
12:28 07 Sep 20
Prompt, responsible. Good service.
Patricia Lemoine
01:23 04 Sep 20
Christian Saludez
21:46 03 Sep 20
After being told repair to our unit would cost $1540 and urged to replace the entire unit by another company, I called Mills to get a second opinion. Alan, Mill's technician, was knowledgeable, professional, and refilled our freon for 10% of the cost. We will use Mills in the future.
Ramon Smith
17:10 24 Aug 20
Miller Epps
16:33 14 Aug 20
Pete Odom
23:05 05 May 20
Mill’s installed my heating and air unit in 2017. It has worked really well since. I recently noticed an intermittent problem and contacted Mill’s after normal working hours. They returned my call immediately and came out early the next morning. Scott was the technician and identified the problem. A replacement part was ordered and quickly installed. Everyone I spoke with at Mill’s was very professional and followed through as promised. I would definitely recommend Mill’s to anyone needing new heating and air or service to existing equipment. Pete Odom, Emerald Beach Resort
James Curry
22:25 04 Apr 20
I received numerous estimates to replace my home HVAC. While they were not the least expensive, their people and equipment specified made me strongly consider them. It was learning of their previous generous contributions to Fresh Start for Children and Families in FWB that tipped the scale. No regrets - easy install and greatly satisfied!
MattAndMistyAdventures Edmondson
20:02 03 Feb 20
Skip Fleming
19:06 21 Jan 20
great to see that there are still service companies that focus on on results and not just up-saleing their customers. the problem was fixed on the first call out. This was my first experience with Mills but I know I will call them the next time I need my heat pump serviced.. P.S. ask for Ross
Bob Keegan
20:25 29 Dec 19
This organization is first class and they DO stand behind their 100%satisfaction guarantee. I had several issues with my HVAC and they did everything to rectify the situation to my satisfaction.Thank you.
Phillip Ramsey
19:50 27 Nov 19
I had a situation and the Manager called me and addressed the situation and sent a technician out the same day. Everything has been resolved and the service is great!
MARY JANE Kearney
13:49 07 Nov 19
These past seven yrs I have dealt with one company. I have lost confidence in this company. Since June I have had problems with my a/c. The solution offered were buy a wireless a/c, very expensive!I got smart, finally. I called Mills on Tuesday. Mr Harvell was here Wednesday afternoon and repaired my a/c in 30 minutes and cost $175. Mr Harvell was knowledgable, professional, easy to work with.I cannot say enough positive things about this company.Thanks so much for your willingness to help and then actually helping.Having problems , call Mills!!
Rodney L. Chandler
22:51 12 Oct 19
Mills came out with the same person who worked on our AC unit showing up before and he was familiar with the last time he visited over a year ago. He got right to work and came back to tell me our coils were rusted and needed replacing. He also checked and found out they were still under warranty and were replaced for free by the manufacturer. We had An-other company come out prior to connecting with Mills and were told we needed a new compressor and work for a total of over $4,000. (I have copy of invoice and estimate.) Something just didn't seem right so we called MIlls for another opinion.Ross, with Mills told us the compressor was good and all we needed was the new coils and a refill of Freon. The total cost was just over $1,000, helping us save over three grand. Ross, as a representative of Mills, talked straightforward, told us what we needed, was spot on and he and another guy had us chilling as soon as the new coils came in. (He rigged our unit so it would cool during the week we waited on the new coils to come in.)
Sharron McNally Stephens
22:15 02 Oct 19
Mills Heating and Air is our go to company for anything doing with air and heating! They always go up and ABOVE for Fresh Start for Children and Families! Thank you Mills Heating and Air for all you do for us and our community!
Bobby Yawn
12:12 01 Sep 19
C Darfus
04:42 31 Aug 19
Our air conditioning went out a week after July 4th, couldn't be any hotter in FL but then. Our entire condominium complex, almost 500 condos, uses Mills Heating and Air. They were recommended to us as being new condo owners. We couldn't have been more happy with this company and especially our installers. Extremely courteous, hard working, and just "good guys". Along with a great price, I can't recommend this company enough. Thanks for "cooling us down"!!!
Paul M.
16:56 07 Aug 19
Brad Fletcher
13:53 04 Aug 19
It's a service. Prompt and reasonable.
Jeff Hyde
15:00 08 Jul 19
Gary Doyle
12:56 08 Jul 19
We had a recent service call with Mills, and the problem was resolved within three hours of our call, despite it being during 4th of July week. Terry Adkison, the service technician, did a great job at a reasonable price. Mills will now be our first choice for all of our heating and cooling needs. I highly recommend this company!
Brad Roehrig
15:56 12 Jun 19
Wow, had Ben and Josh install a new HVAC and they were phenominal. The epitome of professionalism and expertise. True craftsman that answered all questions and their quality of work was second to none. When you need a new HCAC, Mill's is definately the place to go.
Vanessa Patterson
22:26 11 Jun 19
Absolutely fantastic!!! Paul saved the day with our ac issue. Professional, efficient, respectful, and most importantly....honest. A+ all the way.
Andrew Kratzer
00:08 08 Jun 19
Very satisfied with their quick response to a minor problem with the A/C.
Tony Thornton
18:01 07 Jun 19
Mills heating & air are great people they do what they sayand they sell a great product .Paul the salesmen checks in on you after the job is completemake sure everyone is happy
Danielle Duque
17:15 05 Jun 19
Our landlord called out Mills when our A/C went out at our office. They were out in a very timely manner and Brett was very informative & knowledgeable. He also shared some tricks of the trade to help prevent the issue we had. As a service business owner, I really appreciated Brett's honesty and openness. From our communications, I believe Mills is an excellent honest company that reflects the integrity the service industry sometimes lacks but really needs. Thank you Brett!
Emil Friedauer
20:34 18 Apr 19
Alan of Mills H&A inspected our two systems today and it was the most thorough and complete inspection I've ever received. I requested Alan and Mills H&A for all future inspections. They are Top Notch and professional!
Destin Beach Getaway 106
16:01 20 Nov 18
Mills is beyond OUTSTANDING! The Customer Service Representatives are the BEST we have ever worked with. They go out of their way to ensure we receive the BEST service possible each and every time we call. We have a condo in Destin, but live in Atlanta, Georgia and they have always been quick to respond and ensured our guests were never inconvenienced. Richard, Allen, Terry, Megan and Jennifer are ROCK stars! Thank you for all of the years of EXCELLENT customer service - we would never rely on any other company for our HVAC needs.
Nate Houlihan
20:40 17 Sep 18
Paul was beyond amazing. Had another ac company come out and try to charge me over 6 grand. He was able to help us out for a lot less than that. Will not be using any other ac companies out here except mills.
Nathan Houlihan
20:33 17 Sep 18
Paul went above and beyond. I would definitely recommend this ac company to anyone. Small owned local business, that’s very fast, friendly, and just amazing in general. Paul was able to come out with in 2 hours of calling him just for a quote, but ended up helping us out immensely; had another company that came out and wouldn’t even trouble shoot the system, and told us it was going to be 6500$ for a new system, he was able to help us out for a hell of a lot less. Honest, Professional, friendly, and full of integrity and knowledge. Definitely will not use a different company while I live down here.
Lesley Long
18:12 10 Aug 18
I've done business with Mills for many years and they've always given me great service, but they've really gone above and beyond this summer! Not only did they respond quickly to troubleshoot and help me keep my old unit going as long as possible, but also provided a detailed assessment of my home to find the most affordable and efficient replacement unit. They managed to get right to me at their busiest time of the year and worked around weather issues to get the installation done quickly. I didn't get everyone's name that came to the rescue, but many thanks to Paul, Richard, Ross, and Terry. You guys are THE BEST!
Chris Sause
20:05 18 Jul 18
I highly recommend Mills Heating and Air. They are true professionals. Brad made himself available to quickly diagnose and thoroughly explain the problem/solution. Craig and Josh then masterfully executed the fix despite a few unexpected challenges while working in an extremely hot attic in mid July.
Wes McDaniel
21:39 02 Jul 18
HVAC system stopped working on 6/28 during this horrendous heat wave. Called Peadon AC who has installed and serviced our AC units for 20+ years. No tech available before 7/2, WHHATT? Called Mills who had done a small project for us in the past. Outcome? AC working within an hour and a half. Prompt, courteous and quality service. Mills is now our AC Team for our 2 homes. Job well done, Thanks!!!
Ted Paris
11:36 02 Jul 18
Chris did awesome job! Responded quickly and came back at 9:00pm to finish job!
Cheryl Trapnell
11:49 05 Jun 18
They did a great job installing the new HVAC system!! I've had the follow up already and they stood by the "free 1st tune up"! I live in a condo on the island and would highly recommend Mills for any of your HVAC needs!
Lindsey Tidwell
01:13 04 Jun 18
A Biek
16:08 02 Jun 18
Vanessa Graff Ebner
19:12 18 May 18
This company is THE BEST! The girls in the office are so nice and caring! The service is excellent and their service Guys are polite and get the job done without any doubt!! I highly recommend them!
Reese Mills
22:31 11 May 18
I have been waiting all week for Total Air Care to show up from a work order called in last Friday. I called Mills AC today, who I wish had installed my new unit and they were at my house in 15 minutes tops! Brad cleared out the AC line and as always when dealing with them he was very professional. I can now sleep in cool temps again. #saynotototalaircare #totalairdoesnthonor their warranties...Thanks guys! This is why they get all my referrals for my vacation rentals.
Ann Ragsdale Braintwain
20:17 09 May 18
We had an excellent experience with Terry, our technician with Mills Heating & Air Conditioning this week. He handled the annual servicing of our unit. We have been very satisfied customers for about 30 years. We also are appreciative of the expertise & thoroughness of Richard, the service manager. Thank you Mills Heat & Air!
Betsy Kaye Byrd
01:03 02 Mar 18
Rebecca Houk
00:44 08 Feb 18
Very happy with our service. While we ended up having to have our unit replaced, Mills tried to help us get through the summer, while other companies told us our only option was a new unit. When we finally decided to replace it this winter, they were great!
Keith Larson
19:45 27 Nov 17
Once again, Mills came through for me. I was having issue with my A/C unit (the fan would not turn off) so I called on Mills and they sent a tech out he next day. Ross was our tech and he was super knowledgeable, polite and respectful of our home. He diagnosed the problem (bad indoor blower motor), found out it was still under warranty, ordered a new one and it was installed the next day. He was fast and efficient and saved me some money (with the warranty item). While he was there he checked my whole system and ensured everything was running smoothly. Hard to find these kind of guys these days. Call Mills - they have some good ones.
Jami Swift
20:57 13 Oct 17
Jennifer Vo
02:33 15 Jul 17
Leslie Townsend
01:49 29 Jun 17
Tim and his team were amazing! They made sure everything was done perfectly and in a very timely and professional manner. I highly recommend Mills!
Eydie Rogers Norris
00:43 05 May 17
Richard from Mills installed our original a/c 17 yrs when we built the house. He was very helpful and knowledgeable about a/c systems. Richard helped us select the best one for our house. When our a/c went out in March our first call was again to Mills. Paul came out to check the system, it was DEAD. Paul contacted Richard, who was out on medical leave, and Richard actually called and helped us select the new system. The new system was installed the next morning and you couldn't tell they had been here, very professional team. With employees like Richard and Paul why would you call anyone else. Bonus, our first electric bill after installation was almost 20% less than last month and the same month last year.
Courtney King Geiger
19:46 25 Aug 16
Mills came out and put in a new system at my home. They were reasonable in price, did great work, and delivered great customer service! The entire unit was installed in 4.5 hours and they fixed the air flow that was lagging In a couple of my back bedrooms. I HIGHLY recommend Jason Killion and his team to anyone needing help with air conditioning or heating!! Thank you guys for the great work!
Drew Geiger
19:45 25 Aug 16
From the time we called mills we were treated like we were part of their family. Jason was great during our estimate and continued to be great throughout the installation process. The team that came out to install was very professional and polite. We felt like there would be no other company to call when in need of any Ac repair or installation. Thank you guys for making it so easy and cold.
Linsey Evans
19:09 05 Aug 16
Cindy Schultz Chumbley
22:30 29 Jun 16
Midnight June 28th and we realize it is 80 degrees in the house. I called Mills the next morning and it was fixed by 12:30pm that day. The staff was great. The young lady who took my call and the 2 technicians. I know I will call Mills in the future and will recommend to everyone in the neighborhood.
Carol Cross Boyd
21:08 19 Apr 16
I only wish we used Mills Heating and Air from the very beginning when we needed our A/C serviced. From the first person I spoke to on the phone to the service technician (Brett) I received courteous and professional service and would highly recommend them.
Alan Bradley
14:37 24 Feb 15
Sarah Glesenkamp Stephens
01:47 06 Dec 13
Contact us for all your heating and air needs in Panama City Beach, Fort Walton Beach, Destin, FL and all the surrounding areas.
