Carrier Factory Authorized Dealer

Mills Heating & Air is a Carrier Factory Authorized Dealer serving the Emerald Coast.

Google Rating

4.7

Based on 59 reviews

Mills Heating & Air

4.7

Pete Odom

23:05 05 May 20

Mill’s installed my heating and air unit in 2017. It has worked really well since. I recently noticed an intermittent problem and contacted Mill’s after normal working hours. They returned my call immediately and came out early the next morning. Scott was the technician and identified the problem. A replacement part was ordered and quickly installed. Everyone I spoke with at Mill’s was very professional and followed through as promised. I would definitely recommend Mill’s to anyone needing new heating and air or service to existing equipment. Pete Odom, Emerald Beach Resort

MattAndMistyAdventures Edmondson

20:02 03 Feb 20

Skip Fleming

19:06 21 Jan 20

great to see that there are still service companies that focus on on results and not just up-saleing their customers. the problem was fixed on the first call out. This was my first experience with Mills but I know I will call them the next time I need my heat pump serviced.. P.S. ask for Ross

Bob Keegan

20:25 29 Dec 19

This organization is first class and they DO stand behind their 100%satisfaction guarantee. I had several issues with my HVAC and they did everything to rectify the situation to my satisfaction.Thank you.

Phillip Ramsey

19:50 27 Nov 19

I had a situation and the Manager called me and addressed the situation and sent a technician out the same day. Everything has been resolved and the service is great!

Francisco Rivera

23:53 26 Nov 19

When Mills Heating & Air replaced my unit, they did a poor job and on top of that my unit was not done right. That photo is the inside part of the AC unit, and as you can see there black mold on it. I have to periodically open it up and clean it up with bleach and if you also notice. it's not easy to take the cover off because of the tubing routing. Your manager told me that they where going to make things right, well I'm STILL WAITING.

MARY JANE Kearney

13:49 07 Nov 19

These past seven yrs I have dealt with one company. I have lost confidence in this company. Since June I have had problems with my a/c. The solution offered were buy a wireless a/c, very expensive! I got smart, finally. I called Mills on Tuesday. Mr Harvell was here Wednesday afternoon and repaired my a/c in 30 minutes and cost $175. Mr Harvell was knowledgable, professional, easy to work with.I cannot say enough positive things about this company. Thanks so much for your willingness to help and then actually helping.Having problems , call Mills!!

Bobby Yawn

12:12 01 Sep 19

Carolyn Darfus

04:42 31 Aug 19

Our air conditioning went out a week after July 4th, couldn't be any hotter in FL but then. Our entire condominium complex, almost 500 condos, uses Mills Heating and Air. They were recommended to us as being new condo owners. We couldn't have been more happy with this company and especially our installers. Extremely courteous, hard working, and just "good guys". Along with a great price, I can't recommend this company enough. Thanks for "cooling us down"!!!

Paul M.

16:56 07 Aug 19

Brad Fletcher

13:53 04 Aug 19

It's a service. Prompt and reasonable.

Jeff Hyde

15:00 08 Jul 19

Gary Doyle

12:56 08 Jul 19

We had a recent service call with Mills, and the problem was resolved within three hours of our call, despite it being during 4th of July week. Terry Adkison, the service technician, did a great job at a reasonable price. Mills will now be our first choice for all of our heating and cooling needs. I highly recommend this company!

John Spaar

12:29 25 Jun 19

Called last night about having Mills give a quote on vacuuming and charging a brand new mini split. After he started to estimate a quote he stopped himself and said " I would be calling him with every little thing afterward" Then I explained that all the installation was done and just needed vacuuming, charging 4 more ounces , and starting it up. It was a Senville system designed for DIY. Mills asked me why I don't just do THAT myself. Of course I needed to remind him that adding R410a requires a licensed HVAC technician. He said, " Maybe I should have thought about that before I ordered the system. " How rude.When I got to work, I brought it up and one of my co-workers said he had called for a similar quote and was told 4000 dollars. Seriously.I would never recommend. Will make sure this gets posted.

Brad Roehrig

15:56 12 Jun 19

Wow, had Ben and Josh install a new HVAC and they were phenominal. The epitome of professionalism and expertise. True craftsman that answered all questions and their quality of work was second to none. When you need a new HCAC, Mill's is definately the place to go.

Vanessa Patterson

22:26 11 Jun 19

Absolutely fantastic!!! Paul saved the day with our ac issue. Professional, efficient, respectful, and most importantly....honest. A+ all the way.

Tony Thornton

18:01 07 Jun 19

Mills heating & air are great people they do what they say and they sell a great product .Paul the salesmen checks in on you after the job is complete make sure everyone is happy

Danielle Duque

17:15 05 Jun 19

Our landlord called out Mills when our A/C went out at our office. They were out in a very timely manner and Brett was very informative & knowledgeable. He also shared some tricks of the trade to help prevent the issue we had. As a service business owner, I really appreciated Brett's honesty and openness. From our communications, I believe Mills is an excellent honest company that reflects the integrity the service industry sometimes lacks but really needs. Thank you Brett!

Emil Friedauer

20:34 18 Apr 19

Alan of Mills H&A inspected our two systems today and it was the most thorough and complete inspection I've ever received. I requested Alan and Mills H&A for all future inspections. They are Top Notch and professional!

Destin Beach Getaway 106

16:01 20 Nov 18

Mills is beyond OUTSTANDING! The Customer Service Representatives are the BEST we have ever worked with. They go out of their way to ensure we receive the BEST service possible each and every time we call. We have a condo in Destin, but live in Atlanta, Georgia and they have always been quick to respond and ensured our guests were never inconvenienced. Richard, Allen, Terry, Megan and Jennifer are ROCK stars! Thank you for all of the years of EXCELLENT customer service - we would never rely on any other company for our HVAC needs.

Nathan Houlihan

20:33 17 Sep 18

Paul went above and beyond. I would definitely recommend this ac company to anyone. Small owned local business, that’s very fast, friendly, and just amazing in general. Paul was able to come out with in 2 hours of calling him just for a quote, but ended up helping us out immensely; had another company that came out and wouldn’t even trouble shoot the system, and told us it was going to be 6500$ for a new system, he was able to help us out for a hell of a lot less. Honest, Professional, friendly, and full of integrity and knowledge. Definitely will not use a different company while I live down here.

Lesley Long

18:12 10 Aug 18

I've done business with Mills for many years and they've always given me great service, but they've really gone above and beyond this summer! Not only did they respond quickly to troubleshoot and help me keep my old unit going as long as possible, but also provided a detailed assessment of my home to find the most affordable and efficient replacement unit. They managed to get right to me at their busiest time of the year and worked around weather issues to get the installation done quickly. I didn't get everyone's name that came to the rescue, but many thanks to Paul, Richard, Ross, and Terry. You guys are THE BEST!

Cheryl Trapnell

11:49 05 Jun 18

They did a great job installing the new HVAC system!! I've had the follow up already and they stood by the "free 1st tune up"! I live in a condo on the island and would highly recommend Mills for any of your HVAC needs!

Lindsey Tidwell

01:13 04 Jun 18

A Biek

16:08 02 Jun 18

Jennifer Cardwell

13:21 02 Jun 18

They were so nice and helpful, which was so important since I was trying to handle the air problem from a couple of hundred miles away! I would definitely call them again.

James Altamura

13:07 01 Jun 18

linda.nelson

16:08 31 May 18

We have been customers of Mills Heating & Air for many years and always get great service and prices. This is very important as we have Destin Getaways Vacation Rental Co. and buy many new AC units as well as repairs to all our condos and homes that we manage.

Dalton Fortney

13:45 31 May 18

The install crew was timely and made certain the units worked

RENTAL CHR

13:57 30 May 18

Maureen Jabaley

05:14 30 May 18

Paul and service reps at Mills are top notch. I will continue to refer Mills to others. Love my new A/c unit!!!

Jane Araguel

13:44 29 May 18

Andrew Hechinger

12:34 29 May 18

Jennifer Green

12:28 29 May 18

Tama Babcock

11:48 29 May 18

I would have given a five star rating had the one technician not treated me like I should have known what to do when they first installed the unit and there wasn't any cold air coming out. When I called this person was very rude. I told him "I'm not an A/C person, hence the reason I hired you and then you want to blame me because I'm not aware of how the unit works? They did fix the problem and the unit has been working fine. One would assume you'd insure the Freon had been turned on/tested before signing off on the job?????????

Dann Rojas

00:21 29 May 18

Susan Ashley

07:52 28 May 18

Chip Jervis

18:15 27 May 18

Maura Ghirardi

14:21 27 May 18

Matthew Olschlager

13:58 27 May 18

Mary Kay Raymond

13:29 26 May 18

Kim Randall

13:07 26 May 18

neil buckingham

12:16 25 May 18

Andree McDonald

22:44 24 May 18

Good people and very responsive!

Bob Frost

18:08 24 May 18

CJ Jackson

12:40 24 May 18

Pam Bordwell

21:46 23 May 18

Kelsey Protos

14:15 23 May 18

Daniel Dunes

12:39 23 May 18

Jessica Troxel

15:25 04 Apr 18

See all reviews Write a review